Terms & Conditions
Effective Date: 20/05/2025
Last Updated: 11/06/2025
Welcome to Kinetic Conditioning Inc. O/A Boutique Italy (“Company,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your use of our website located at www.boutiqueitaly.ca (the “Site”) and the services offered through it, including travel experience bookings.
By accessing or using our website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Site.
1. Services Provided
We offer travel booking services for curated experiences in foreign countries. Our role is to facilitate bookings between users and third-party experience providers (“Service Providers”).
We are not the operator of the travel experiences themselves and are not responsible for the actions, omissions, or services of third-party providers.
2. Eligibility
To use this website and book travel experiences, you must meet the following conditions:
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You are at least 18 years of age or the age of majority in your jurisdiction of residence.
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You have the legal capacity to enter into binding contracts.
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You agree to provide truthful, accurate, and current information during the booking and payment process.
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You are legally permitted to travel to the country or countries where the experiences you book will take place.
It is your sole responsibility to ensure that:
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You possess a valid passport (with required expiry buffer) and any necessary visas or travel authorizations.
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You meet any entry requirements, such as proof of vaccinations, travel insurance, health declarations, or background checks, as may be required by the destination country or provider.
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You monitor and comply with government-issued travel advisories, restrictions, or warnings for both your home country and destination(s).
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You understand and assume the risks related to cross-border travel, including the possibility of delays, denied entry, or travel disruptions due to legal, health, or political conditions.
We are not responsible for any loss, cost, delay, or denial of service arising from a traveler’s failure to meet legal or administrative requirements for international travel. Refunds will not be issued for such circumstances unless explicitly allowed by the third-party provider’s terms.
3. Bookings & Payments
All bookings must be paid in full at the time of reservation unless otherwise stated.
By booking through our platform, you authorize us (or our third-party payment processor) to charge your selected payment method for the full amount, including any taxes, fees, or surcharges.
All prices are listed in CAD unless stated otherwise.
4. Cancellations & Refunds
Cancellation and refund policies vary depending on the experience provider. You will be notified of applicable policies during the booking process.
We make every effort to support customers in cancellation requests, but we are not liable for any non-refundable costs imposed by third-party providers.
We reserve the right to cancel bookings in case of suspected fraud or violation of these Terms.
View our payment, cancellation and refund policy here.
5. User Responsibilities
You agree not to:
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Misuse the website or interfere with its operation
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Use the Site for any unlawful purpose
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Attempt to access data or areas of the Site not intended for you
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Impersonate another person or provide false information
You are responsible for ensuring that you meet all legal and travel requirements for your trip, including, but not limited to: visas, passports, vaccinations, and insurance.
6. Third-Party Providers and Liability
We act as an intermediary and do not assume liability for:
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Acts or omissions of third-party providers
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Service changes, delays, or cancellations
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Injuries, damages, or losses incurred during travel
To the fullest extent permitted by Canadian law, we disclaim all warranties and limit our liability for any direct, indirect, or consequential damages arising from your use of the Site or services.
7. Intellectual Property
All content on the Site—such as text, graphics, logos, and images—is the property of Kinetic Conditioning Inc. O/A Boutique Italy or its licensors and is protected by Canadian and international copyright laws.
You may not copy, distribute, or use any content without express written permission.
8. Privacy Consent to Collect and Use Personal Information
Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data in accordance with Canadian privacy laws, including PIPEDA.
By using this Site and submitting your personal information, you consent to the collection, use, and disclosure of your information as outlined below and in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
We collect personal information—such as your name, email address, phone number, and travel-related details—for the following purposes:
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To process and manage your travel bookings
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To communicate with you regarding your reservations or inquiries
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To provide important updates or changes related to your travel plans
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To deliver customer support and respond to requests
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To send promotional or informational emails (only with your consent)
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To enhance the functionality, performance, and user experience of our website
8.1 Use of Cookies and Analytics
We use cookies and similar technologies to collect technical information about your visit, such as your browser type, device, IP address, and pages visited. This information helps us:
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Understand user behavior and preferences
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Improve website functionality and navigation
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Customize your experience on our site
We also use third-party analytics tools, including Google Analytics, to better understand how users interact with our website. These tools may use cookies to gather anonymous usage data. You can opt out of Google Analytics by visiting https://tools.google.com/dlpage/gaoptout.
8.2 Third-Party Service Providers
To deliver our services effectively, we may share limited personal information with trusted third-party service providers, including:
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Payment processors (e.g., Stripe) to handle secure transactions
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Email and communication platforms for confirmations and service updates
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Travel vendors and partners when necessary to fulfill your bookings
All third-party providers are required to maintain the confidentiality and security of your personal information and to use it only for the purposes for which it was disclosed.
8.3 Marketing Communications
You may be given the option to receive promotional emails about upcoming trips, offers, or travel content. You will only receive such communications if you have explicitly opted in, and you may unsubscribe at any time using the link provided in the email or by contacting us directly.
8.4 Withdrawing Consent
You may withdraw your consent to the use or disclosure of your personal information at any time, subject to legal or contractual obligations. Please note that withdrawing consent may impact our ability to provide certain services to you.
If you have any questions or concerns regarding how your personal information is handled, please contact us through the information provided on our website.
9. Third-Party Links and Affiliate Disclaimer
Our website may contain links to third-party websites or services that are not owned or controlled by Kinetic Conditioning Inc. O/A Boutique Italy. These links are provided for your convenience and reference only. We do not endorse or assume responsibility for the content, accuracy, policies, or practices of any third-party websites.
Some of the links on our site may be affiliate links, meaning that we may earn a small commission if you click through and make a purchase or booking—at no additional cost to you. These commissions help support the operation of our company and allow us to continue providing valuable content and services.
We only promote products, services, or experiences that we believe may offer value to our users. However, you should always perform your own due diligence before engaging with any third-party services.
Your use of third-party websites is at your own risk, and we encourage you to read their terms and privacy policies.
10. Governing Law
These Terms are governed by and construed in accordance with the laws of the Province of Alberta and the laws of Canada, without regard to conflict of law principles.
Any legal disputes must be brought before the courts of the Province of Alberta.
11. Dispute Resolution
If you have any concerns or disputes, please contact us first at hello@boutiqueitaly.ca so we can try to resolve the issue informally. If unresolved, the matter may proceed to mediation or court as permitted under applicable law.
12. Changes to These Terms
We may update these Terms at any time. When we do, we will update the “Last Updated” date at the top of this page. Continued use of the Site after changes constitutes your acceptance of the updated Terms.
13. Contact Us
For any questions about these Terms and Conditions, please contact us at:
Kinetic Conditioning Inc. O/A Boutique Italy
Email: hello@boutiqueitaly.ca
Website: www.boutiqueitaly.ca
